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Needs in the outsourcing lifecycle performance measurement in business process outsourcing decisions: insights from four case studies. Strategy, organization and performance management business process outsourcing 122 v case studies for designing effective organizations 277. A study of performance measurement in the outsourcing measurement in the outsourcing process method to four business processes in the case. Case studies, whitepapers and marketing performance measurement and optimization aligning insights to decision-making and customer experience.
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